our policies
BILL ADJUSTMENTS
The South Island Public Service District Commission hereby adopts the following policy statement on the adjustment of water bills. This policy is to ensure the fair and equitable treatment of all customers, and is as follows:
The property owner will be required to provide the District a written statement describing the problem and proofof the action taken to resolve the problem. The billing adjustment will be made by averaging the water use overthe prior 12 months' billing cycles, which will indicate the applicable water usage rate for all excessive use.
REINSTATE SERVICE
Service can only be resumed between 2:00 and 4:00 PM Monday-Friday and only if payment of
overdue/reconnect obligations have been fulfilled before 3:30 PM of that day.
Questions? Feel free to contact our Administrative Office at:
(843) 785-6224 or by EMAIL.